Delivery & Acceptance of goods
R T Computers will initiate the dispatch of goods through delivery by our own in-house team or through our associated courier/transport company, in original packing for Products. However, in case of select products where additional packaging is required to secure the product from transit damage, R T Computers may take necessary steps. The addressee shall receive and accept the goods if the ordered products are delivered without material physical damage to the original product packaging. Non-acceptance of goods for any reasons other than that stated will be considered as order cancellation and cancellation charges as applicable will be levied.
The products could be delivered to the serviceable pin codes. And in case if there is no service to the customers pin code then the customer should arrange to collect from the nearest pin code available from the service.
If the premises are locked or if the nominated recipients are not available, it will be treated as undeliverable. If such returned goods are to be redelivered without order cancellation, R T Computers can charge an additional 2% of the cost of goods or Rs.500/- whichever is higher towards the freight cost. However, if cancelled, Cancellation charges of 5% of cost of goods will also be charged additionally.